Shipping policy

At Rimfire Roasters, we are committed to delivering the freshest coffee right to your doorstep. Below, you’ll find important information regarding our shipping policies, timelines, and rates.

Processing Time:

  • All orders are processed within 1-2 business days. Please note that we do not ship on weekends or holidays.
  • Orders placed after 3 PM will be processed on the following business day.
  • During high-demand periods or promotional sales, processing times may be slightly longer, but we will always communicate any delays to you directly.

Shipping Rates & Methods:

  • Domestic Shipping (within [Country]):
    • Standard shipping (3-5 business days): Flat rate of $10
    • Expedited shipping (1-2 business days): Flat rate of $15
  • International Shipping:
    We do not ship Internationally.

Free Shipping:

  • We offer free standard shipping on all domestic orders over $40.
  • Free shipping promotions may be available during certain times of the year. Please check our website or subscribe to our newsletter for updates.

Order Tracking:

Once your order has been shipped, you will receive an email confirmation with a tracking number so you can follow your coffee’s journey.

Lost or Damaged Items:

If your order is lost or arrives damaged, please contact us immediately at [Customer Service Email]. We will work with you to either replace or refund your order.

Shipping Address:

Please ensure that your shipping address is correct at the time of placing the order. Rimfire Roasters is not responsible for packages delivered to incorrect or outdated addresses.

Delays:

While we strive to deliver orders within the estimated time frames, shipping delays can occur due to unforeseen factors such as weather conditions, carrier issues, or customs inspections. We appreciate your patience and understanding in these rare instances.

Thank you for choosing Rimfire Roasters! If you have any questions or concerns regarding your shipment, feel free to contact us at rimfireroasters@gmail.com.